Shipping policy

Thank you for shopping with Good Vibes Toy Shoppe. We aim to deliver your toys safely and on time. Please read our shipping guidelines below.

1. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Charges

  • Shipping charges vary based on location, package weight, and courier service.

  • Final shipping fees will be displayed at checkout.

  • Shipping charges are non-refundable.

3. Delivery Time

  • Delivery usually takes 3–7 business days depending on your location.

  • Remote or interior areas may take slightly longer.

  • Delivery times are estimates and may vary based on courier workloads, festivals, or weather conditions.

4. Order Tracking

  • Once your order is dispatched, you will receive a tracking ID via WhatsApp/SMS/Email.

  • You can track your package through the courier partner’s tracking link.

5. Incorrect Address / Failed Delivery

Please ensure your address and phone number are correct.
We are not responsible for:

  • Delays due to incorrect/incomplete address

  • Delivery failures due to unreachable phone numbers

  • Re-delivery charges (if applicable)

6. Damaged or Missing Items

If you receive a damaged, defective, or incorrect product, you must inform us within 24–48 hours with:

  • Unboxing video

  • Clear photos of the product and packaging

We will inspect the case and arrange a replacement/refund as per our Return & Refund Policy.

7. International Shipping

Currently, we ship only within India.

8. Contact Us

For shipping-related questions, feel free to reach out:
📲 7710048808
📩 goodvibes.shoppe2025@gmail.com